1.

The first thing to do when you've decided to get counseling with The Relationship Center is to formulate your needs into a sentence that will help your counselor have an idea as to what sort of help you are looking for. (i.e. My husband and I are having marital difficulties and would like some help.)

2.

Next, have ready some basic information your counselor will need to make an appointment ~ The names and ages of all persons who will be seen by the counselor. ~ A phone number you can be reached at. ~ The name of the referral source where you first found our information (i.e. phonebook, sign, friend, internet web site, web search, radio) ~ Times of day and days of the week you would be available for an appointment (i.e. early afternoons on Mondays and Thursdays). ~ The credit or debit card you wish to reserve your appointment with.

3.

Call our counseling office at 417.763.3309. If you are transferred to voicemail we may be with a client or on another phone call. Leave a message with your name, phone number, and what services you're seeking. We will get back with you as soon as possible.

4.

After setting up an appointment click on the "Forms" tab below to find the necessary intake forms. Here you can print and complete the required forms to bring with you to your first appointment. If you are unable to print forms ahead of time, your counselor will provide them at the time of your appointment.

5.

If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance of your scheduled appointment so we can open up your reserved time for someone else in need.

Cancellations or reschedule request made less than 24 hours prior to your appointment will be charged for the time reserved for you.

Thank you for your courtesy in this matter.

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Standard Fees range from $35 to $150.*

* The standard fee for counseling sessions varies depending on the education, experience, and specialized training level of the practitioner you work with. The Initial Intake Session will be higher than the standard fee to account for cost in setting your file up and initial assessment time.

A detailed fee schedule can be downloaded by following this link:

Counseling Fee Schedule

We also have Scholarship and Reduced Payment Options for those whose income cannot support the Standard Fee.

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Hours of Operation: Monday – Friday 9am - 9pm.
     Saturday appointments are available on a case by case basis.

Generally your appointment can be scheduled the same week or next week following your initial call contingent on your availability. Urgent situations will be given priority and generally can be seen within 48 hours.

Standard Sessions are 45 minutes in duration and begin at the top (12:00) or bottom (12:30) of the hour.

Appointment Availability is influenced by a number of factors:

•  Therapist availability. While our hours of operation are 9am-9pm, Monday through Friday not all therapists are available during all hours of operation.

o   If you have a specific therapist you wish to schedule with, availability will depend on that therapist’s scheduled hours and open sessions.

o   Not all therapists specialize in the same areas. Availability of therapists with specializations in your area of need will vary.

•   Your availability. In general, evening sessions are in higher demand than morning or day time sessions. If you are only available in the evening it may be more difficult to schedule you. The more flexibility you have the quicker we can get you in.

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Our forms can be downloaded and filled out using the latest version of Adobe Reader.

Financial Coaching Forms
    •     FINANCIAL COACHING INTAKE FORM
    •     FINANCIAL RESPONSIBILITY STATEMENT

Strong Families Scholarship Form
    •     STRONG FAMILIES SCHOLARSHIP AGREEMENT

Springfield: 2131 S Eastgate Ave Springfield, MO 65809

Click on the map to open Google maps.

Enter your ADDRESS or ZIP code below for a map and directions.

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• Park any where you would like.

• Come into building 2131 and have a seat in the waiting area. Bathrooms are available through the waiting area door, down the hall and to your left.

• Your counselor will come out and greet you at the time of your appointment.

• You will be given a copy of our First Appointment Information to read through and initial at the bottom. While you read the first appointment information your counselor will review your forms. If any forms are missing they will be provided for you at this time.

At the beginning of your first counseling session...

• Your counselor will ask if you have questions regarding any of the paperwork / informed consent documents you were asked to read or fill out.

• At this point your counselor will inquire as to the details of what brings you to counseling. The first couple of sessions usually consist primarily of information gathering. It's important that your counselor thoroughly understand your circumstances and history so he or she can provide you with the best services possible.

At the end of your session...

• Your counselor will make a recommendation as to the frequency and duration (length of appointments) he or she believes will be most helpful. Weekly, one session (45 minute) appointments are typical.

• Your counselor will ask if you would like to setup your next appointment. Having an idea of your schedule ahead of time is helpful at this point.

• Payment is due at the end of each appointment. If you are paying with check or cash you will tender payment to your counselor. Checks are payable to TRC. If paying with cash note that your counselor is unable to make change, thus exact change is necessary. You may also make payment with visa, master card, and american express credit or debit cards by indicating such on the financial responsibility form.

• Your counselor will provide you with a "super bill" receipt suitable for submission to your insurance company for reimbursement; however, we can not file with your insurance company on your behalf or accept consignment for insurance.

• It is important that counseling sessions end on time and you exit promptly from the counseling office to the waiting area. This is necessary for your counselor to prepare for the next clients with the same care he or she prepared for your appointment.

Thank you for your courtesy in this matter.

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